Refund Policy

Paid subscriptions for Resume Flow (operated by Fadi Labs) are sold by Paddle as the authorised reseller and Merchant of Record. Your payment contract is with Paddle. Cancellations, withdrawals, and refunds are handled in line with Paddle’s policies—not separate merchant-specific refund rules.

Paddle’s policies (authoritative)

The following documents set out when you may cancel, withdraw, or receive a refund, and how to request them:

• Paddle Refund Policy
• Paddle Buyer Terms and Conditions

If anything on this page is inconsistent with Paddle’s published terms or Refund Policy, Paddle’s documents apply.

Cancelling a subscription

You may cancel a subscription so that it ends after your current billing period. You can do this through Paddle’s buyer tools—for example using the “View receipt” or “Manage subscription” link in your Paddle transaction confirmation email, or via Paddle’s buyer support site. After cancellation, you will not be charged again for that subscription after the current period ends.

Refund and withdrawal requests

To request a refund or exercise statutory withdrawal rights (where applicable), follow Paddle’s Refund Policy and the instructions under “How to Withdraw and Request a Refund” there. Paddle verifies eligibility and processes approved refunds.

Product or technical issues

If you have a problem using Resume Flow (for example access or technical issues), contact Fadi Labs at fadialjohari0@gmail.com so we can help. For payment, refund, or receipt questions, contact Paddle as described in their Refund Policy and Buyer Terms.

Chargebacks and disputes

Paddle encourages you to contact them before disputing a charge or raising a chargeback with your bank. See the “Chargebacks” section of the Paddle Buyer Terms and the “Chargebacks and Payment Disputes” section of the Paddle Refund Policy.

Contact

Resume Flow by Fadi Labs (product support): fadialjohari0@gmail.com

Paddle (orders, receipts, refunds): paddle.net — see also Paddle Refund Policy.